Privacy Policy

1. Introduction

Coastal Electrical & Data (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

We collect personal information necessary for us to provide our services, including but not limited to:

Name
Address
Email address
Telephone number
Payment details
Details of the services you have requested or inquired about
Any other information you provide to us

3. How We Collect Personal Information

We collect personal information in various ways, including:

Directly from you when you contact us via phone, email, or our website
When you complete a service request form or sign up for our newsletter
Through your interactions with our website, including through cookies and other tracking technologies

4. Use of Personal Information

We use your personal information for the following purposes:

To provide and manage our services
To communicate with you about your service requests and inquiries
To process payments and manage accounts
To improve our services and website
To comply with legal and regulatory obligations
For marketing purposes, with your consent

5. Disclosure of Personal Information

We may disclose your personal information to:

Our employees, contractors, and related entities
Third-party service providers who assist us in providing our services
Government authorities or law enforcement agencies as required by law
Any other third parties with your consent

6. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include implementing physical, electronic, and managerial procedures to safeguard your information.

7. Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To do so, please contact us using the contact details provided below.

8. Complaints

If you have any concerns or complaints about our handling of your personal information, please contact us using the details below. We will investigate your complaint and respond to you as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you to review it regularly.